What Robb's videos and DBR are about, is getting an upfront large payment (for 3 months of service by your agency). Then rolling over to a monthly service agreement (subscription). Bundle all the extras to keep the client after the first month, by showing how much value you bring to their company. Missed Call Text Back (the fast 5 program, getting organic traffic hooked within 5 minutes of contact without moving to the next business on Google search. every 3 month DBR (of past customers, if doing gyms, you can also go after current members by offering buy 6 months get 1 month free, or buy 12 months get 2 months free) This puts cash into the business up front, not waiting for cash later, and will most likely get the customer to come back for that time frame. Reputation Management Social Media messaging via Lead Connector in one location Google Business Chat Google Business Reviews placed on Website /FB Website chat widget which allows texting (conversational AI add-on service) Yext (add on) (95+ search results and SEO boost) Robb does not allow access to most of HL to his clients, and when he does, its just conversations, and maybe a pipeline movement. In my agency I have tossed in a 12 week, 45 minute zoom (once per week) to do client check up / what happens next, or gym front desk closing the appointments coming in (sales scripting to convert more appointments to memberships) This zoom will help with questions, sales training, cover the results from the past 7 days, (example, we were able to SMS text 400 past members(100 per day, 4 days a week) [you had a 10% SMS response rate] 40 total booked appointments and gym closed 20 members. [50% close rate of the gym] (20 members X $80.00 gym fees made the gym $1600.00 income this week, not counting reoccurring revenue of the next 3 months. During the zoom, you can go over sales closing scripts included in Robb's videos ( inside the classroom, look at the war chest videos, the sub section Facebook groups on steroids, then go down to classroom content examples, watch the 5 linked videos (million dollar membership script is about training the front desk on closing leads)