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RIA Operators

Public • 758 • Free

10 contributions to RIA Operators
Redtail Broadcast Email Troubles
I have a number of teams that use broadcast emails as a method of delivering the communications to clients annually - is anyone else having issues with sending broadcast emails since the new role out? We have a ticket open for several days but no response. -- Thanks
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New comment 1d ago
0 likes • 1d
We were able to use this for our ADV offer but we still get frustrated with the inconsistencies - I don't have an update either.
What E&O broker do you use?
Golsan Scruggs, Box Professional, Ryan Insurance Strategy Consultants... And carrier? Travelers, Markel, Hartford, Chubb?
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New comment 23h ago
1 like • 1d
Cameron Norris at Golsan Scruggs is really awesome! He really can give advisors a fantastic education on what they need and why they would need it.
CSA ratios to AUM in Servicing Clients
Does anyone know the ratio of AUM to CSA? Prior to our CSA who left she was servicing $75,139,717.65. She felt overwhelmed. I was servicing $599,877,556.77 while also being on the management. Broker Dealer Ratio is 2.0MM in revenue to FA/CSA. Thank you.
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New comment 28d ago
1 like • 28d
Personally, AUM as the sole factor in determining the ratio doesn't work. It depends on the clients that the adviser tends to focus on. I have worked for advisers that had 500+ million in AUM with ease and others with 100 million and constantly buried. Average age of clients, adviser's product choices, service level expectations play a bigger factor. Simple account opening vs. complex account opening, tech savvy clients vs. those that aren't, equity models vs private equity or insurance are a few examples that should be considered as part of the equation for success.
Task lists by position
Anyone have task lists by position, like CSA, paraplanner, Advisor, etc? I'm building one out by position, role within position, EOS category (Leadership, Marketing, Sales, Operations, Finance), etc. Thought it would be helpful to hear what others have done.
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New comment 28d ago
1 like • 28d
The compliance manual is a good resource. The CSA role as an example, especially in a smaller firm will touch client contracts, document delivery, anti-money laundering/Identity theft programs, complaints, custody, correspondence, DOL, suitability, mutual fund share classes, trade Error, money movement, privacy, seniors, billing, client files, etc. While they do not exclusively have every task associated with meeting the requirement, they are already part of these processes' day to day. Break the manual down by role and build the tasks from there to start.
Start Here
*It has been a while since we started this community, so we thought it is a great opportunity for everyone to reintroduce themselves! For those of you who are new WELCOME to the RIA Operators community. The goal of this community is to connect with other RIA Operators, Owners, Founders and CSA’s to learn and grow from one another. Start by checking out these links: - Classroom - Calendar - Monthly Value Calls - Work with Simplicity Ops We want this space to be a network of resources for you. So, please comment below and introduce (or re-introduce) yourself. Let us know: 1. Where are you from? 2. What type of Advisory firm do you work at? 3. What’s your biggest pain point right now in your firm? See you in the comments!
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New comment 28d ago
0 likes • 28d
Hi from Jacksonville Beach, FL. I love this site and have shared it with several others - it's been exciting to see how it's grown. I love everything financial services - my favorite thing about my career path has been the learning never stops. Last year I opened my own practice to help advisors struggling with their compliance & operations programs. I can take on the daily tasks or help them leverage their chosen tech for a short term engagement. I don't replace the compliance consultant or CCO, but I can certainly ease to burden of testing their programs and understanding operations and tech helps to keep things efficient with the all the rules we live by. Working remote or in a small office environment it's really great to have a village to turn to.
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Merissa Davis
2
10points to level up
@merissa-davis-8191
I love helping advisor teams build their legacy. I'm not the consultant that tells you "what to do" - I focus making the "how to do" efficient.

Active 21h ago
Joined Jan 11, 2023
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