Business Development has shed its skin a few times. Gone are the days of aggressive selling using manipulative methods. The Old Way - 10 Calls and Vm's to one prospect - Pushy automated emails - Slimy tactics and sales psychology to trick prospects - Product heavy messaging The New Way - Targeted calling - Tailored emails that educate and ask questions - Listening more than talking - Customer focussed messaging I'm still guilty of falling into old habits... Which way are you working currently?