Furniture Delivery to Apartment · Design Business Secrets+

Furniture Delivery to Apartment

Hi dear interior designers,

I have a question for you! This is my first project where I’m handling furniture delivery to a luxury building apartment, and they have specific rules requiring exact time frames for deliveries.

The client is reluctant to pay for white glove delivery, but I wonder if it might be the best option in this case. Have any of you managed to coordinate deliveries yourself under similar conditions? Should I strongly recommend white glove delivery to ensure smoother handling within their requirements?

Here’s the feedback from the building management:

She just got back to me:

Do they need a certificate of insurance?

--If there will be a delivery service, yes, we will need a COI and vendor Indemnity Waiver. This is required for any vendor and Contractor that conducts any type of work on-site, including deliveries to the apartments. If the delivery will be handled by the Concierge and held at the desk until the resident signs for it, these documents are not needed.

---Should there ever be an instance where you are handling large deliveries yourself, please note an Owner Indemnity Waiver would need to be signed. Please see this document attached for reference.

Can it be delivered on a Saturday?

--Deliveries can take place Monday-Friday, 9am-5pm and Saturdays 10am-4:30pm. No Sunday deliveries or Contractor work.

Do we to reserve an elevator?

--Yes, you can either do so via BuildingLink or you can shoot me an email to coordinate.

I’d appreciate any advice on how you typically manage these logistics, especially if white glove service isn’t preferred. Thanks!

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