The Value of the Follow-Up: A Personal Reflection
I’ve always been the type to keep moving forward. My brain is wired for the next challenge, the next goal, the next step. I love starting projects, mapping out plans, and imagining all the possibilities of what could be. But there’s one thing I’ve always struggled with: following up. It’s not that I don’t see its importance—I absolutely do. But in the rush of chasing new opportunities and trying to grow, it can feel like following up is “looking back.” And who has time to look back when the future feels so full of promise? The truth, though, is that following up isn’t about looking back at all. It’s about staying the course. It’s about showing up consistently, even when you don’t get an immediate response or the result you’re hoping for right away. And I’ve learned this the hard way—through missed opportunities, lost connections, and, frankly, some avoidable frustration. When I don’t follow up, I leave things unfinished. A perfectly good lead turns into a question mark. A conversation with potential turns into a dead end. That “I’ll reach out again later” often turns into never. The worst part? I know I’ve left success sitting on the table more than once because I didn’t take that next step. But when I do stick to my guns and follow up, incredible things happen. I’ll give you an example. A few months ago, I connected with an estate planning attorney who was looking for a reliable notary to handle their clients’ trust signings. We had a great initial conversation, and I could tell there was potential for an ongoing partnership. But then…nothing. No response to my follow-up email. My first thought was, “Move on—this isn’t going anywhere.” Instead, I decided to reach out one more time. I sent a quick message reminding them how I could help make the signing process seamless and stress-free for their clients. To my surprise, they responded immediately. They had been swamped with deadlines and had completely forgotten to reply. Within a week, we’d booked our first appointment together, and now, they’re one of my most consistent clients.