One of the most important things you can do as a leader is to be trustworthy. Your team must believe you when you say things and trust that you will do the things you say you're going to do. When I started my first business, I struggled with this a little bit. It was not intentional at all. I would want to make everyone happy, over promise and not be able to follow through with everything or I would take super long to do something that shouldn't have taken so long. When you do this, a couple things happen. Your team doesn't see you as someone who is dependable. That may be hard to hear, but it's true. Another thing is, they will stop coming to you with important things because they don't think you'll listen to what they have to say anyway. When this happens, things will start to go unseen and unsolved ultimately resulting in a less-than-ideal work environment. These employees will eventually leave. The idea is to build trust and respect. Ultimately resulting in a great work environment and a great retention rate for employees. This means thinking things through before you agree to them, saying no sometimes, not always being liked (this is especially hard for people pleasers), making sure you are on top of your time management, so things get done accordingly. This will help create better relationships with your staff.