Here’s the hard truth: If you’re not getting reviews, it’s because: 1. Your service isn’t exceptional enough, or 2. You’re not asking for reviews the right way. But here’s the good news: Both are fixable. Why Reviews Matter More Than Rankings Google rankings are great, but they’re not the ultimate key to growth. Your real goldmine is your current customers. These people can: - Drive free referrals. - Leave 5-star reviews that boost your reputation. - Stick with you for years, delivering recurring revenue. When your customers are happy, they become your best marketing tool—bringing in more customers without you lifting a finger. The Real Problem Is YOU Let’s get real for a second. You’ve poured your blood, sweat, and tears into your work—long days, perfecting finishing touches, snapping photos to show your buddies. You’re proud of what you’ve done. But here’s the thing: What you think is great doesn’t always matter. Your customers don’t see the effort; they only care about the result. And if you’re not exceeding their expectations, here’s what happens: - They won’t come back. - They won’t refer you. - They definitely won’t leave a glowing review. How to Fix This 1. Ask for Honest Feedback. After every job, ask your customer: “What did you think of the service?” “What could we have done better?” Be ready to hear the truth—even if it’s tough. 2. Turn Feedback Into Action. Don’t argue, make excuses, or ignore criticism. Use it to improve. This builds trust and loyalty. 3. Exceed Expectations. Great reviews come from delivering more than what your customers expect. Every. Single. Time. 4. Ask for Reviews the Right Way. Happy customers want to help—but you have to make it easy. Send a review link, tell them what to highlight, and follow up. The Challenge: Destroy Your Ego Your pride in your work could be holding you back. To grow, you must: - Let go of your ego. - Stop defending your work. - Start listening and adapting to what customers really want.