When you are on a sales call and the client is hesitant, donโt overcommit or overpromise the results. You must avoid the mistake of overpromising results just to secure a deal. When you overpromise and underdeliver, it not only fails to meet the clientโs expectations but also impacts their trust in your services.
Instead, promise the results that you can deliver and aim to exceed expectations. By over-delivering, you can build their trust in your service, and they can recommend you to their network.