How to Reduce "Community" Support Overload

Hello Skool Fam, I noticed that my high ticket clients are using the tab "Community" like a "Chat Support" and it's increasing a lot the volume of questions we have to deal with everyday... (which is a problem for scaling i guess..)

Do you have any tips to reduce the volume of questions ?

We already told them to:

1- Check in the course

2- Check if your question has already been addressed in a previous post.

3- Keep your questions for the next Q&A weekly session

4- Google it before you ask

But we still have A LOT of questions. I guess it's a mindset problem that some people just ask questions without ever checking anything but I would appreciate any new ideas :) Thanks a lot !

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