Are you considering your community experience?

🔥

In the 1-day recordings (in skool games) from August, Leila gave a great example breakdown around results/experience.

No results/bad experience, peeps leave
Good results/meh experience, peeps leave soon
Meh results/good experience peeps stay longer
Good result and good experience is gold

When your peeps have a good experience and good results they stay and they tell their friends.

Peeps will stay longer in a space with a good experience with iffy results than they will in a space where they get the desired result but the experience sucks.

In the community centric biz model, the culture you build and experience your peeps have within your community space is directly correlated to your ltv, engagement, and churn.

👇🏻 Which number does your community fall into?

What have you tried and have had work or not work to create a fantastic experience for your customers??

33 comments