Welcome! This is a community for Client Care Teams to swap ideas, learn best practices, track metrics, and to support each in the rewarding and sometimes challenging roles of the Client Care Team.
What's included?
- Weekly Mastermind meeting offers accountability by reporting in on Intake KPI’s, a supportive place to discuss wins/challenges, and a new weekly strategy to put into practice
- Weekly content with strategies to increase conversions, handle difficult client conversations and become a trusted guide for every prospective client
- Online community of Client Care team members who swap ideas, share info when others are stuck, and encourage each other
- Practice Owners are sent a monthly report with insights and recommendations based on their intake metrics and trends
- Quarterly Hive Mind Calls for Practice Owners to consult with Berit, ask questions, and get feedback