Good News for Chatbot Agencies!
Source: Bloomberry
AI is having a major impact on freelance jobs — but the impact is unevenly distributed. That’s the key takeaway from a new piece of research from Bloomberry, a publication that analyzes labor market trends.
The study looked at 5 million jobs across the 12 most popular job categories on the freelancing website Upwork in the past 84 days and found the following trends:
  • Writing jobs have seen a 33% decline, experiencing the most significant drop in demand.
  • Translation and customer service jobs also saw a 19% and 16% decline. Both roles have been a major target for generative AI tools launched over the last year.
  • Translation jobs also saw a 20%+ drop in hourly rates.
  • Other roles seem to be safe from AI, and some, like video editing and sales, are seeing a big increase in demand despite the emergence of AI tools in these categories.
Among AI jobs, those related to chatbots have seen the biggest increase, growing 2,000% over the last 2 years. Other AI-related roles like AI content creation and ChatGPT API integration have also seen an uptick.
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Julie Helmer
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Good News for Chatbot Agencies!
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