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Jan '24 •
👉🏼Start Here — Directions for new members
Welcome to businessXP! GROUP INSTRUCTIONS ✅ Be helpful and kind. ✅ Invite your friends to join us. ✅ Share ideas and resources related to learning about BUSINESS & MONEY & GAME DESIGN. ❌ No sales pitches — Zero tolerance. ❌ No profanity. No politics. No drama. CLASSROOM TAB 💡Access free guides and resources under the Classroom tab. Unlock more as you engage with the community. 💡If you're here to learn about business, start with the free 1-HOUR ENTREPRENEUR Video Training. DISCUSSION CATEGORIES 🔵 Business & Money — Post your business and personal finance questions, ideas, and resources. Do you have questions about startups or inventing or scaling a business? Post them in this category. 🔵 Game Design — Post your game design questions, ideas, and resources. 🔵 businessXP & GoVenture Games — Post your gameplay questions, suggestions, and bug reports. 🔵 Classroom Comments — These posts are for members who review the resources under the CLASSROOM tab. YOUR REWARDS - Access free resources right now under the Classroom tab. - Earn points to unlock more rewards under the Classroom tab. - Points are earned by liking posts, comments, and replies. 1 like = 1 point for the author. Click the LEADERBOARD tab to see how you rank. EMAIL NOTIFICATIONS - You will receive email notifications when people engage with your posts or comments. - To change the email settings, click your personal graphic in the top right corner then Settings > Notifications. PHONE APP Use these links or search the app store for Skool.com - iPhone - Android ABOUT US AND THIS GROUP Click the ABOUT tab for details.
24d •
Introduction
Hey everyone! 👋 I'm Tara Coleman, a new business owner excited to be here! I'm looking to connect with other business owners, learn from your experiences, and work toward my business goals. Happy to be part of this community, let's grow together!
11d •
Every game is educational.
Even the ones designed purely for entertainment. Whether we’re flinging angry birds, trading with aliens, or leading a guild into battle, our brains are learning. We’re learning the rules of the game, how to interact with it, the choices we can make, the consequences of those choices, and much more. So the real question isn’t whether a game teaches — we know it does — the question is what does it teach and how useful is that learning in real life. That’s why games and simulations designed specifically for education can be so powerful. When designed well, they facilitate thinking and skill building that is directly transferable to real-world success. This is not gamification — this is experiential game-based learning.
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Mar 30 •
I use 4 paid AI platforms — here’s how they compare
I use 4 paid AI platforms — here’s how they compare in my workflow (yours will differ): ChatGPT — Knows me best (persistent memory) and aligns responses to my profile. — My go-to for writing (I use a dedicated “Writing” project to maintain context). — Missing a native browser sidebar (Mac-only custom browser exists). — Agentic features are useful, but take too many clicks to get started. — The first AI I subscribed to (because it was the first out of the gate) Gemini — Strong for image generation. — Recently added a Chrome sidebar — very useful. — Lacks agentic features, so I can’t rely on it end-to-end. — Google made me pay for it via our Workspace subscription. Perplexity — First (that I used) with a browser sidebar via its custom browser, very convenient. — Seems strong at research and comparison-style queries. — Agentic features are easy to start. — But it loses context too often, so I don’t fully trust it. — New “computer” agent costs extra (haven’t tried it). — I was given 1 year free access via my cell phone provider. Claude — Desktop app can access local files, unique and useful. — Has a browser sidebar. — But I regularly hit credit limits and pauses — frustrating. — Purchased it recently to see what all the hype was about. Bottom line: I’d prefer to use just one — but for now, I'll keep jumping around to find the best tool for the job. And yes, they all make big mistakes. This is as of March 2026 — I'm sure it will all change soon.
Mar 16 •
Setting Up a Customer Support System
As a product designer, I’m obsessed with customer support. So much so that I set up and manage our entire support system — and monitor every request that comes into our company. That’s tens of thousands of support tickets over the years. After seeing all of that, here are a few things I recommend if you're building a support system: (1) Use a helpdesk or CRM system. If you're managing customer support from your email inbox, you're living in the caveman days. (2) Start support requests with an online form. - Forms gather the right information up front and help resolve issues faster. - They also provide redundancy since email delivery is not always reliable. - Our support form presents different fields depending on the type of request — see screenshot. (3) Build redundancy into your support email. Every request we receive is logged in three places: - A POP/IMAP mailbox - Our helpdesk/CRM system - Forwarded copies to team members If one system fails, the request still exists somewhere else. (4) Create canned responses. Most support issues repeat. Write good responses once and reuse them. (5) Use live chat internally. When multiple team members are working together, real-time communication is much faster than email. Other features you can consider include FAQs, knowledge bases, chatbots, live chat, etc., but their usefulness depends on the type of customers you serve and the support you need to provide.
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Quickly gain the skills of an entrepreneur and confidence of a business leader — by playing realistic simulations and games (or design your own).
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