5d ago in Technical Questions
Voice agents stop talking after the first message
Hi. So all my agents are not responding and stop talking immediately after the first message. For instance, It will greet the customer " Hi, welcome to City Hotel, how may I assist you today?" then once you respond it stops talking and only the background noises can be heard where they are enabled. If anyone can help I'd much appreciate it.
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Voice agents stop talking after the first message
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