So if you like API's and you want an automated flow to reach out to people then here is a flow you could build with Texau and one of the IP site visitor identification tools like RB2B or Instantly. Reach out via email and/or LinkedIn. You could fully automate this to just run in the background.
Today is the first time I've needed support in quite a while. Surprised the chat widget says expect a 2-day turnaround in reply. Never seen that before. Same or next day seems like the standard. 🤔