You can use miro to solve the problems. Start with a full map and let the team to design the processes first and have a heat map vote on it, than the decider do the final vote. By then, categorized each processes from the map that already had team alignment into smaller part and create a new work space in MIRO and lead the team accordingly. At the same time, i'm recommend to let the whole team to join together unless you are facilitation a huge group from different departments. WHY? Because sometimes we would have blind spot and the others will give some good advise or ideas that would work well for the processes in the map.

@Ömür Yanıkoğlu For larger group, i'm thinking to keep the workshop within each department first. And than they can group the ideas together. But might need to be aware that if it's a must for larger group to join this workshops. Workshop hope to solve problem that many participants will force to join all meetings that is not related with them. So i'll ask the company to consider is it a must to have a larger group for the processes? Since it's related to a map, so it might won't need too many people to jump into it.

Join Portugal communities and reach out the your dream customers through Linkedin and let them know why you why now for the service

I'll propose to get contact with the people in the NGO sector and ask them directly what problem are they facing and what value can you bring to them to help them to solve it with your FREE workshop. Take photos and ask them for recommendation to more people that need it. All of these free workshops can be your facilitating experience to share to the public as use cases

You can try the Facilitation Fundamentals taught by AJ&Smart. Here are some sneak peek taught in the fundamentals to start by focusing on developing these foundational facilitation techniques to solve difficult conversations 1. Maintain Neurality 2. Be an Active Listener 3. Ask Good Questions 4. Give Clear Instructions 5. Manage Time 6. Deal with Difficult Participants 7. Manage Energy Hope it helps!

I'll propose to get into a quick introduction about why everyone are here to set and get expectations to let them start with it. And before they started, use ice-breaker such as My First Job to let them share with each others