@Suzanna Kiraly Yes

@Mark Oglia If I have understood correctly, you can only measure and recognize the actual rating if you use ghl's own review management. But I don't use that and have built my own review workflow, so you can only measure the click on the review link. I do this with a trigger link that I created manually.

Thanks, very good approach. I will definitely give him that as feedback for the telephone qualification. He should then request all of the customer’s payment details. I had the idea together with the customer in the funnel. We have 2 prices for the trial treatment. First option: 30% discount if the customer only leaves their contact details and then my customer has to call to make an appointment. And second option: 50% discount if the customer books the appointment themselves and pays in advance. By credit card or Paypal. My idea would be to build the funnel so that the second option appears on the thank you page. And once the contact has paid, they will be redirected to the appointment booking page. How do you assess that? Do you already have experience with it?