Joe Ferone from Proper Service of Baldwin Place NY. I have 2 locations and found my last tech by way of referral for the smaller of the two shops and Indeed for the bigger shop. Biggest frustration is finding quality people that want to work and making them realize that I am offering a career, not just a job. Techs know that they are in the drivers seat when they interview and are very selective, so I definitely need to step up my game. Need 2 advisors and 1 tech (C+ - B)

Also, frustrating when you interview a tech that is currently working and he goes back to his boss and ends up with a raise and stays there.