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1 contribution to AI Alliance
11d ago in
Looking for help setting up a dynamic inbound call agent
Hey guys, I'm trying to set up an intelligent dynamic inbound call agent using the automations within thought.ly I think I'm having an issue with mapping the location of the caller ID column in my Google sheet for different people on my list. I've included a demo link so hopefully you can visually see what I'm doing and perhaps catch what I'm doing wrong.https://share.layerpath.com/share/cm4kdfmb50001l70cwl8adlfl/tour Thank you in advance for your help 😀
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New comment 10d ago
0 likes • 10d
@Will Del Principe Yes that is exactly what I’m trying to do. Otherwise, existing clients have to jump through all the same hoops a first time caller has to.
0 likes • 10d
@Will Del Principe If I choose option one and upload my contacts via a CSV file into the contact section, is there a specific template I should use to ensure the columns are labeled correctly? What happens if my CSV file includes extra column names—will the system automatically adjust and sort them out, or should the file follow a specific format?
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@jason-hofmann-6994
Hi, I'm Jason. I am the owner of 203 Pet Service, LLC; I have been in business for 20 years and in the pet care service industry for 27 years.
Active 4d ago
Joined Dec 5, 2024
Connecticut
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