I'm thinking of hiring a virtual assistant for two of my local service companies (1 cleaning company, 1 window screen repair company). How do I go about it? Currently looking at part time work, hoping as we grow it'll transition into something full-time. MAIN RESPONSIBILITIES WILL INCLUDE: - Selling customers who reach out to us for services - phone call, text and email mainly. (Being available to answer a customer call as soon as they reach out is very important to us) - General customer relations, keep customers happy - Dispatching contractors to jobs (currently me for biz #1 and sub contractor cleaners for biz #2) - Updating CRM constantly - Keeping our online drive organized - And more duties as seen fit QUESTIONS I HAVE: - Where do I find them? - How do I interview them? (what am I asking) - How do I know if they're not a good fit? (any KPI's to measure that I might not know about?) - Estimated budget? ($/hr, bonuses, other pay?)

Hey everyone, it has been a rough last two weeks for our family. We had two deaths in our family. Needless to say it was nearly impossible to work on the business. However, yesterday was my first day I was able to get back on track with the business. I created a flyer and handed out just one flyer to one of my neighbors. This morning that one neighbor booked with me a deep cleaning, as well as a recurring weekly cleaning. They also are going to refer our company to another one of their friends. 🙌🏾 as well, as on Nextdoor. This just goes to show that this business model works. We all just need to keep pushing it’s gonna happen.

I just finished the OS course and I feel a whole lot better about the journey ahead. It seems a little less scary!

Update I put out a contractor job post on indeed and so far I have gotten 5 that have applied. Going to setup the questionnaire to send to then to qualify. Happy Tuesday.

Hi All!