Hey, agents! 💼 Recently, automation played a little trick on me. Instead of sending a personalized newsletter, a client received this message: "Hello, [INSERT NAME]! We're glad you're with us!" 🙈 ❓ Your turn: What’s the biggest automation fail you’ve experienced, and what did you learn from it? 💡 Takeaway: Always test with small datasets and have fallback scenarios ready! Share your insights and stories in the comments! 🌟