What is The 5 Star Brick & Mortar Customer Experience?
It's a community for brick-and-mortar business owners and managers to share insights on creating exceptional customer experiences.
This group is for you if:
⭐ You want your business to stand out.
⭐ Enhancing customer experience matters to you.
⭐ You aim to engage customers' senses from the moment they enter: what they see, smell, hear, and feel.
⭐ You're eager to learn and share strategies for achieving "5 Star" ratings, both online and through word-of-mouth.
What you'll find inside:
✨ A network of passionate owners and managers focused on excellent customer interactions—whether in-person, online, or over the phone.
✨ Resources to help audit your customer "touch points" and elevate your business.
✨ Courses on becoming a "5 Star Business," covering communication, customer complaint handling, vendor selection, and more.
If this sounds valuable, it would be our pleasure to have you to join us!