1. How could you be more diligent at anticipating your customer's UMN's (Unmet Needs) a head of time? 2. How could you be more thoughtful in considering how your questions make someone feel? 3. How could you become genuinely more curious and enthusiastic about your clients?
1. Are there any handcuffs that frustrate you? 2. How do these handcuffs cost you if they remain? 3. Are there any handcuffs that you're unwilling to break? Bonus: Did I miss any handcuffs that you're personally wrestling with.
1. If I was encountering you for the 1st time what questions would I need to ask to uncover your origin story? 2. How would the dynamics of the conversation change if you found the right questions? 3. How can intense intellectual curiosity help?