Feb 22 in General discussion
How to win
Remember, losers focus on winners, winners focus on winning. As long as you focus on your product or service, for a long time horizion, you will win.
Obvious but powerful thing I learned: Have a bi-monthly follow up cadence to currenr clients. And ask the following:
1.) What is 1 thing about this service or product you cant live without.
2.) What is 1 thing you wish this service or product had that would make you tell everyone about it?
3.) What general feedback do you have?
I will usually offer a gift card as a thank you, but the data is amazing.
For me for example I found that clients love it when we book follow up water tests within 12 days of install ✅️
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How to win
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