Hello? Anybody there? · TexAu: Data and AI for Sales

Hello? Anybody there?

I'm curious if anyone is still using Texau reliably. It seems like there's less activity here. I'm just wondering if people are still using it or have given up.

I was a huge fan of V1, mainly because it didn't have updates! It's funny when you think about it.

People complained about issues and the lack of new features, but it worked!

Now, with V2, things break all the time. They fix one thing, and something else breaks. I'm starting to think that whoever is responsible for deploying code to production doesn't understand how B2B software releases work.

Let me explain: when you have a product that companies (like us) use as a process, it takes time to train the team, create automation, and align it with other business processes. Then, when your junior developer releases an update that breaks our process, it's a huge pain.

For example, they recently changed the Google Search Maps "Extractor," which was working fine, to a new version called Google Search Maps "Export." Which, by the way, it's still not working properly. Now I'm left with both versions not working and will probably have to edit hundreds of automations manually, one by one, because of this name change.

Another time, there were similar unnecessary changes, like when they changed the header names of columns in the results. For example, "numberOfReviews" became "Reviews Count," not realizing that such changes break our integrations with other processes.

These are just a few examples, but I could easily give 10 more.

Guys, I understand you're just starting and trying to launch a real business. But if you want to build solid software for businesses, you need to understand and respect how your users use your product and how it impacts their needs. Please have a better QA review before releasing code. Recently, it got really bad.

One last, very basic thing your team should know: I understand you value your weekends, Diwali, or whatever, but don't release new versions just before you leave the office! It's the other way around! You need to be around right after the new code is in production so you can address any issues if something breaks.

Sorry for the long rant, but I'm very close to giving up on the Texau product. But I am still hopefull you guys can just correct course.

5 comments