Hello, Will Sando from Silver lake Automotive in North Idaho here. My biggest frustration by far is other businesses, especially dealerships, coming onto our shop property and creeping through our back parking lot(like a pedophile) approaching our techs while they are on break, and trying to lie to them to entice them to leave us and go to work for them. This just happened to us today. Fortunately, our master tech. loves working for us and our culture and he gave our manager the card of the service manager that was doing this "slimy" tactic. 🤬