Client Interaction: Maintain Professionalism in All Communications
Email and Written Communication
  • Tone and Grammar: Always use a professional tone in emails and written messages. Avoid slang, use proper grammar and spelling, and maintain a friendly but formal tone.
  • Clear Subject Lines and Structure: Craft clear and concise subject lines. Format emails with bullet points and sections for easy reading.
  • Personalization: Tailor your communications to each client, showing that you understand their business needs and specific goals.
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Dr Phumelele Zakwe
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Client Interaction: Maintain Professionalism in All Communications
Syaphumelela Holdings Academy
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