Today we're diving into a topic that's crucial in high-ticket sales: detecting smoke screens. You know, those little distractions or hesitations your prospects throw at you. Let's get into it.
First off, you've gotta get your prospect to open up. Ask them, "On a scale of 1 to 10, how confident are you that this solution will fix your problem?" If they hit you with a 7, dig deeper. Ask, "What's making it a 7 for you?" Then follow up with, "What's missing to make it a 10?" π― Even if they say it's a perfect 10, challenge them. Ask, "Why's it a 10? You sure you don't have any more questions?"
Now, when you hit an objection, don't just brush it off. Ask them, "What makes you think that way?" I ask this because I'm here to solve problems, not create new ones. Wouldn't you want to make some progress toward your goals before ending this call? So help me get where you're coming from.
And here's a pro tip: Ditch the word "but" and replace it with "and." Why? Because "but" sets up a conflict, while "and" adds to the conversation. It shows you're on their side, not against them. π€
So, what are your thoughts on detecting smoke screens? Drop a comment and let's share some wisdom! π