Are you tired of conversations that go no where? Team members who "just don't get it"? Clients giving you vague seemingly irrelevant feedback?
The Meta Model is your secret weapon for:
✅ Getting to the real issue fast
✅ Understanding what people actually mean
✅ Solving problems before they explode
✅ Making better decisions with clear information.
Here is your power tool for clearer communication
Three core patterns to master:
- 🔍 Deletions (Missing Information) • When you hear: "I'm stressed" • Ask: "About what specifically?" • Or: "I don't feel good enough" • Ask: "Compared to whom?"
- 🌐 Generalizations (All/Never Statements) • When you hear: "Nobody listens" • Ask: "Who specifically doesn't listen?" • Or: "Things always go wrong" • Ask: "Always? Has there ever been a time when...?"
- 💭 Distortions (Mind Reading/Assumptions) • When you hear: "This will fail" • Ask: "How do you know?" • Or: "They don't like me" • Ask: "What evidence do you have?"
📊 Business Applications:
- In meetings: "This project won't work" → "What specific obstacles do you see?"
- Sales calls: "It's too expensive" → "Compared to what?"
- Team feedback: "The team isn't performing" → "Which metrics specifically?"
👥 Coaching Applications:
- Goals: "I can't do it" → "What's stopping you?"
- Limiting beliefs: "I'm not qualified" → "What specific qualifications are needed?"
- Progress: "Nothing's working" → "What have you tried so far?"
❤️ Relationship Applications:
- Conflicts: "You never listen" → "What did I miss in our last conversation?"
- Needs: "I'm not happy" → "What would make you feel happy?"
- Understanding: "You don't care" → "How would you like me to show I care?"
Quick Real-World Exercise:
- Choose ONE context (business/coaching/relationship)
- In your next three conversations, listen for: Deletions: "I'm worried" (About what?) Generalizations: "Everyone thinks..." (Who exactly?) Distortions: "I have to..." (What would happen if you didn't?)
- Write down: The pattern you heard Question you could ask Response you received
- Review: What new information emerged?
Let me know how you go and where you used this in the comments below!
Have you used meta-model before?