HELP - Google Biz profile shut down!
I recently had my profile shut down and I don't know why. They said I was misrepresenting my business (what on earth does that even mean?). They asked me to verify my location, so I shot a video of my home from the road (since I work at home).
That wasn't good enough, so I appealed their decision. They asked me to verify my biz with my name on utility bills (they are in hubby's name!), or biz license (which I don't need for my current business)! So now my business profile has been suspended & I'm now invisible!
Does anyone know how to fix this?! How can I help people with their Google profile when I don't even have one??? 😵
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5 comments
• Aug '24 (edited)
Myself and my cliens have been through the same thing. Google has been having a lot of staff turnover/layoffs, so the original forms of customer service aren't available anymore du to staffing issues.
  1. You may need to get an EIN as a sole proprietor, through the IRS, with your home address
  2. Register a DBA with your City/County, with your home address.
This will give you some of the required paperwork needed for submission.
There is also a method to sign up for a live, video call to verify your home-based business. I had a client do this. He had to answer some quiz like questions about his business and the information on his GMB to prove he was the owner/associated with the business, show his work area, vehicle, and start it up an a live/Facetime call.
The option to do this is buried in the Google help docs, but it is there.
I'd be more than happy to help. Reach out to me if you'd like.
3
• Aug '24
Thanks for your input!
0
• Aug '24
You're very welcome. And, I'm serious about helping you move forward in the Google Swamp.
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Lori Barrett
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HELP - Google Biz profile shut down!
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