AI Agents/Assistants for Business Operations Tasks?

Has anyone looked into / developed an AI solution for common business operations tasks to shoulder/delegate the day-to-day administrative burdens? For example, answering staff HR questions if the agent has access to the Employee Handbook and HR notes, meetings, tickets? What about interpreting balance sheet, profit/loss, and cash flow? What about time management? What about sales performance? The list goes on -- this article (weirdly, on Groupon!) has some ops tasks.

My gut feel is that you could create an AI assistant/agent for specific "jobs to be done"/tasks. There are the usual challenges here with the hallucination, data privacy and security, and the throughput/limits of AI not to mention the complexity of doing it... but... seems like an obvious area? I've seen some offerings in this area like Kognitos.

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