Ideas of what platforms are best for user experience/consultation

I have a business idea that I am looking to create for my industry. Just getting started. I involves the property restoration claim world. Open to getting it started and ideas of what platforms are best. I will need a platform that ensures seamless user experiences and incorporating feedback from the initial launch phase. More like a process format that keeps things in check. I am new to the space. Open for recommendation on how to get started

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