1. Lead Capture & Nurturing Automation
[ ] Website Integration
- [ ] Install lead capture forms on all primary website pages
- [ ] Set up pop-ups for property downloads/market reports
- [ ] Implement chat widgets for instant response
- [ ] CRM Setup
- [ ] Configure automated lead scoring system
- [ ] Set up lead source tracking
- [ ] Create segmented lists based on buyer/seller interest
[ ] Email Sequences
- [ ] Welcome series for new leads
- [ ] Property alert notifications
- [ ] Market update newsletters
- [ ] Follow-up sequences for cold leads
2. Appointment Scheduling System
- [ ] Calendar Integration
- [ ] Connect all team members' calendars
- [ ] Set buffer times between appointments
- [ ] Define available hours for showings
- [ ] Automated Communications
- [ ] Showing confirmation emails
- [ ] Reminder text messages
- [ ] Post-showing feedback requests
- [ ] Cancellation/rescheduling protocols
- [ ] Property Access
- [ ] Digital lockbox system setup
- [ ] Automated access codes
- [ ] Security logging system
3. Document Management & E-Signatures
- [ ] Template Creation
- [ ] Listing agreements
- [ ] Purchase contracts
- [ ] Disclosure forms
- [ ] Commission agreements
- [ ] Workflow Setup
- [ ] Document routing rules
- [ ] Automated reminders for missing signatures
- [ ] Deadline tracking system
- [ ] Storage & Organization
- [ ] Cloud storage structure
- [ ] Automated file naming conventions
- [ ] Archive system for closed deals
4. Social Media & Marketing Automation
- [ ] Content Scheduling
- [ ] Weekly property posts
- [ ] Market update content
- [ ] Client testimonials
- [ ] Team/company news
- [ ] Listing Syndication
- [ ] MLS integration
- [ ] Popular real estate portals
- [ ] Social media platforms
- [ ] Analytics Tracking
- [ ] Engagement metrics
- [ ] Lead source tracking
- [ ] ROI measurement
5. Transaction Coordination
- [ ] Milestone Tracking
- [ ] Contract to close timeline
- [ ] Inspection deadlines
- [ ] Financing contingencies
- [ ] Closing schedule
- [ ] Team Communications
- [ ] Status update notifications
- [ ] Task assignments
- [ ] Deadline alerts
- [ ] Client Updates
- [ ] Automated progress reports
- [ ] Next step notifications
- [ ] Required action reminders
Implementation Tips
✓ Prioritisation Guide
- Start with the automation that addresses your biggest pain point
- Implement one system at a time
- Allow 2-4 weeks for team adoption of each new automation
✓ Training Requirements
- Schedule team training sessions
- Create standard operating procedures
- Designate system champions
✓ Success Metrics
- Track time saved
- Monitor error reduction
- Measure client satisfaction
- Calculate ROI
Maintenance Schedule
🔄 Weekly Tasks
- Review automation performance
- Check for failed sequences
- Update content in rotation
🔄 Monthly Tasks
- Analyse metrics and ROI
- Optimise underperforming automation
- Update templates as needed
🔄 Quarterly Tasks
- Comprehensive system audit
- Team feedback collection
- Strategic automation updates
Resource Requirements
💻 Technology
- CRM system
- Email marketing platform
- Document management system
- Social media scheduling tools
- Transaction management platform
👥 Personnel
- System administrator
- Training coordinator
- Tech support contact
- Team leaders for each automation area
Budget Considerations
- Initial setup costs
- Monthly subscription fees
- Training expenses
- Maintenance costs
- Upgrade planning
Note: This checklist is designed to be customisable based on your business size and needs. Start with the most critical automations for your specific situation and expand as your team adapts to the new systems.