Protecting Your Business (and Customers!) in the AI Age

Hey everyone,

AI promises a lot, but it also raises serious concerns about data privacy. As CEOs, we have a responsibility to ensure the AI tools we use safeguard our customers' information and our own business data. This can feel overwhelming, so let's break it down.

Here are key areas to focus on:

Data Collection by AI: AI tools can collect a vast amount of customer data, including purchase history, browsing behavior, and even voice recordings (think smart speakers).

Storage and Security Weaknesses: Data breaches are a constant threat. Unencrypted data or weak access controls can leave information vulnerable to hackers.

Track Record on Privacy & Security: Research potential AI vendors' data handling practices. Look for certifications like ISO 27001 or SOC 2, indicating robust security measures.

P.S. What are your fears around AI ?

Let's make responsible AI a top priority!

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