This month has been a big one for the day job. A bad one for Open Doors. I’ve been travelling a lot and therefore this has taken the back burner. Keen to hear about what’s going on with everyone and how you manage balancing priorities.

Interesting chat with someone yesterday asking about positioning an Observability platform. By the time we'd finished our chat it helped me to recognise some common language (and themes) I've been using when positioning Observability, Security and/ or Software Engineering enablement across various roles. 1. Everything is based on change, driving it or managing the risk of it 2. (we know) change is constant 3. Most of the discovery calls in these areas follow the same structure 4. 👆🏽so do the questions 👇🏽 Questions : 1. Which Digital Services in your org drive the most revenue? 2. Which are the 3 most critical Digital Services with your org? (there will be overlap with Q1) 3. What are the implications to performance degradation (observability) or when/ if security vulnerabilities are exploited (Security) 4. How do you manage / monitor / track this? 5. Does this approach allow you to baseline what good looks like? At this point we can bring change in... 1. Where do you expect these Digital services to be over next 12-18 months - any plans for change? 2. 👆🏽 IF THEY SAY NONE THEY'RE LYING OR NOT MANAGING DIGITAL SERVICES APPROPRIATELY ⚠️ 3. If you're successful in these initiative what has changed for you org, the people around you and/or in you and your role 4. 👆🏽These are the nuggets - the things that are most important to the org AND the individuals within - including your stakeholder 5. Once you have an idea of the roadmap/ backlog of changes coming that's where the opportunity 💰 is at! Positioning... 1. If we can measure it we can monitor it... (forgive the cliché) 2. Firstly, lets baseline 'as is' state 3. As you go through the various projects (changes) we can track security posture/ observe performance or degradation or frequency of releases and/or software engineering teams efficiency and effectiveness 4. You know what they want to achieve from discovery and identification of whats important personally and organisationally - now track it and make them (you) successful

Excited to be here learning and networking with you all. Even more excited because I just landed an SDR role selling a Cloud solution. This is my first cloud product and I’ll be needing all the support possible. Thanks in advance ☺️

Had a good chat with @Amal John last week where we talked about building rapport and ice-breaking in new conversations. Little tips and tricks to build rapport; I often ask people where they are located as I can usually find a comical or relatable story about most UK cities. Equally, I've travelled a fair bit so asking where people's grandparents came from (IMO) is a more polite way to find out someone's heritage... be interested in people. It makes them interested in you.

Really keen to hear what’s working out in the market for cold outbound at the moment. 👇👇👇👇👇👇