CUSTOM MENU LINKS: TRAINING / COURSES COMING EARLY 2025
Custom Menu Link Overview Training: Enhancing Client Experience and Retention for New GHL Agency Owners These brief training courses are specifically designed for new Go High Level (GHL) agency owners, focusing on the Custom Menu Link feature as a powerful tool to transform client experiences, boost retention, and reduce customer support wait times. By integrating tailored links into the dashboard, agencies can deliver a seamless, branded experience that sets them apart in the competitive market. Key Takeaways from the Training / Courses: - Enhanced Client Accessibility: Learn how to reduce customer support wait times by embedding links to frequently asked questions, support resources, and onboarding guides directly into the client’s dashboard. - Tailored Dashboard Experience: Customize the dashboard to reflect your agency’s branding while giving clients easy access to essential tools like appointment scheduling, payment portals, training videos, or project management systems. - Streamlined Support Workflow: Provide clients with instant access to the resources they need without requiring direct interaction, allowing your team to focus on more complex tasks. - Increased Client Retention: A well-organized, intuitive dashboard with tailored links fosters client satisfaction, leading to stronger trust and long-term loyalty. - Proactive Problem-Solving: Anticipate client needs by offering a proactive, self-service solution through easily accessible links to troubleshooting guides or tutorials. Course /Training Modules: 1. Introduction to Custom Menu Links – What they are and why they matter. 2. Setting Up Your First Custom Links – Step-by-step guide to integrating external resources. 3. Creating a Tailored Client Experience – Strategies for personalizing dashboards for different industries and clients. 4. Improving Support Accessibility – Embedding help desks, knowledge bases, and live chat options. 5. Retention Strategies – Using Custom Menu Links to build loyalty and encourage upsells.