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RIA Operators

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Simplicity Ops Partners

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20 contributions to RIA Operators
Value Call Replay
Happy Friday, everyone!🍂 Thank you to those of you who joined us on our Value Call today, 10/11! For those that missed it, not to worry.. a recording has been posted in our Skool Classroom. Click this link to be navigated to the Monthly Value Call Skool Module where we store all past Value Call recordings.😄
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SOP for Wealthbox Notes
Anyone have good SOP around searching Notes history in CRM? Currently it is cumbersome to extract nuggets from each meeting to have top of mind for next meeting.
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New comment Oct 11
1 like • Oct 10
Hi @Amy Weideman! When it comes to filtering and reviewing past notes, there are two tips (especially revolving around the review meeting process). 1) Use Note Tags to your advantage. This is a term/phrase that is "searchable" on the activity stream. This helps organize all notes with a similar context. 2) Use the Pinned Note function to your advantage. We don't recommend you pin every single note. In fact, use this to help keep the extremely important and valuable notes consistently front and center.
0 likes • Oct 11
@James Carlson you can actually use a combination of those as you can have multiple note tags on one note. So you can tag it with the type of meeting (Intro Call, Discovery Meeting, Plan Presentation, etc.) and tag it with action items/discussion points from your meeting. Here are some we often see: Account Closure, Address Change, Account Transfer, Age of Majority - UTMA, Beneficiary Change, Charitable Donation, Check Deposit, Client Death, Client Divorce, Client Retirement, Email Change, Invest Funds, Move Money, New Account, QCD, Raise Cash, RMD, Rollover, Roth Conversion, etc. I hope that helps!
Value Call THIS FRIDAY 10/9
📆 Join us for a value call this FRIDAY at 11 AM PST. Don't miss joining our resident CRM expert @Katherine Beltran as we talk shop, catch up, answer questions and network! If you're new here, and wondering "What is a value call?" 👉Members from this group gather together via zoom to discuss RIA operations, current challenges, and share advice with one another. To join the call on Friday, please use this link. If you plan on being there, drop a fun fall GIF in the comments! 🍂
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Value Call THIS FRIDAY 10/9
Wealthbox question
I listened to the Wealthbox Value call today and it was informative. We're looking at Wealthbox as a potential CRM, coming from RedTail. I wanted to clarify a question on emails. If an email is deleted in Outlook, it would also be deleted in the email tab of Wealthbox and so you would not have a record of the email in the CRM. It should be archived instead. Do I understand this correctly? I think the mindset shift of archiving rather than deleting is a big one and hopefully Outlook can automatically Archive rather than delete.
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New comment Oct 1
1 like • Sep 27
Looking in @Katherine Beltran as she is our resident Wealthbox expert!
Redtail best practice for attending Zooms
We have quarterly Zooms with Dimensional Funds for our clients, How do people who use Redtail note that in the contact record, Note, Activity, Tag etc.?????
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New comment Sep 17
0 likes • Sep 17
Hi @Nikki Whittle, you are able to bulk add Notes (or activities if you prefer) to your contacts in Redtail. If you had a keyword on the client's who have dimensional funds, you could run an advanced search on all clients that have that keyword. Once you have run that search, you can select "Contact Options" then "Bulk Actions". Then select "Note entry". Type in the date of the meeting and any applicable details and the note will be added to all selected clients. I hope that helps!
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Aly Barnes
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45points to level up
@aly-barnes-5153
Hi, I'm Aly! I'm the Implementation Associate here at Simplicity Ops!

Active 10h ago
Joined Apr 22, 2024
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