The Welcome Classroom Is Dead ๐ต
I recently overhauled how I onboard new members to my Skool communities, and the results have been game-changing. For a long time, I followed the standard process of creating a welcome post that directed people to a classroom with a series of steps they had to complete before engaging. I also used the auto-DM to make sure members knew to get their asses over to the classroom. This approach created unnecessary barriers, and as a result, most people didnโt even make it through the first steps. For some reason, I and many others thought this was just how it had to be done. After hearing @Calvin Hollywood talk on @Matthew Thompsons podcast about how auto DMs should start conversations rather than give instructions, I decided to rethink the entire process. Hereโs what I did instead: 1. Completely scrapped the classroom โ No more arbitrary steps or confusion 2. Created a simple welcome post where people can introduce themselves right on the timeline. 3. Sent open question DMs to start real conversations instead of giving directions. The impact has been incredible: โข 80% of people now respond to my DMs. โข HUNDREDS have engaged with the welcome post. โข Engagement feels natural and inclusive because people are participating directly in the community rather than being siloed into a classroom. I launched my new community just over a week ago and it's become #5 most popular in the Music category on Skool. Itโs clear that this shift - making the onboarding experience seamless and engaging - has been a major driver of that success. A huge shoutout to Calvin Hollywood for the inspiration. If youโre still using a classroom for onboarding, Iโd seriously recommend rethinking it. Focus on creating connection and momentum right from the start, and youโll see a radical difference in how your community comes alive. Whatโs working for your onboarding process? Iโd love to hear your thoughts!